Privacy policy

This page explains how information is used when you book a transfer or contact Istanbul Ride Way.

Service operator: Test

Information collected

Booking information includes your name, email, phone number, accommodation address, identity or passport number, trip dates, flight numbers, passengers, luggage and any notes you submit. Account registration and contact forms also collect the details you provide.

How information is used

Information is used to arrange transfers, manage bookings and payments, send service messages, handle cancellation and refund requests, and respond to support enquiries.

Payments

Online payments are handled through iyzico. Enter card information only on the secure payment page. Our booking form does not request card numbers or security codes. Do not send card details through messages or the contact form.

Access and service providers

Booking information is available to authorized staff for service administration. Necessary contact and journey details may be provided to the driver or transport provider arranging your transfer. Payment and email services process the information necessary for their services.

Cookies and preferences

The website uses cookies and browser storage for sign-in, security and language preferences. External sign-in, payment and contact protection services may also use their own technologies.

Contact us

Use the Contact us page or the support details shown here for questions about your information, retention or data requests. Include your booking reference where relevant and avoid sending full identity or card details.